Finance
Focused on trading platforms, payment flows, KYC, CRM, and operational delivery.
Best for brokerage, fintech, payments, and regulated platform PM roles.
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About
Product Manager with 10 years of experience turning operational complexity into launch-ready product workflows across fintech, retail systems, and growth programs.
I currently manage trading-platform operations, payment workflows, KYC, CRM, and cross-functional delivery for an Australian CFD brokerage. My work connects product priorities with engineering, operations, finance, compliance, support, and external partners.
Earlier experience includes POS and ecommerce implementation, OMO workflow design, SEO program management, and cross-border product execution in Taiwan, Shanghai, and Cambodia. I am strongest in roles that require structured problem framing, practical system integration, and measurable business outcomes.
I am open to Product Manager, System Integration PM, and Growth Product Manager opportunities where product judgment, execution ownership, and cross-functional coordination are critical.
10 years
across fintech, retail systems, growth, and overseas execution
20+ projects
managed across SEO, growth, and cross-regional delivery programs
10-15 people
coordinated across engineering, operations, finance, support, and vendors
5 industries
spanning web, marketing, CRM, POS, and fintech
Resume Snapshot
Role fit
Product Manager / System Integration PM / Growth Product Manager
Education
Department of Computer Science, University of Taipei
Work preference
Taipei, Taichung, Kaohsiung | On-site, Hybrid, Fully Remote
Core Expertise
Choose the resume version that best matches your target industry.
Professional Experience
A chronological timeline covering title, scope, period, location, and key outcomes.
Product Manager, Trading Platform Operations
Industry: Australian CFD brokerage | Scope: MT4/MT5, in-house platform, payment flow, KYC, CRM | Company: Zerologix / ACY
- Own product coordination across MT4/MT5, in-house platforms, payment routing, KYC checkpoints, CRM workflows, and operational issue handling.
- Integrated Binance stablecoin rails and multiple global payment providers to improve payment-flow resilience and routing options.
- Restructured payment and KYC workflows, saving more than USD 10K per month in fees while improving conversion and operational stability.
- Improved finance-site SEO performance by 3x, strengthening organic acquisition and global brand visibility.
SEO Program Manager
Industry: B2B manufacturing / Growth systems | Scope: SEO across 20+ brands, content operations, CRM funnel
- Managed SEO strategy and operating cadence across 20+ machine-tool brands, standardizing content operations and technical SEO execution.
- Introduced AI-assisted short-video and content workflows to improve output consistency and cross-team collaboration efficiency.
- Connected SEO execution with CRM funnel tracking and business-development follow-up, supporting 20 contracts per year.
Product Manager / System Integration PM
Industry: Retail technology | Scope: custom POS, membership, ecommerce, e-invoice, API integration
- Planned POS interfaces, membership flows, and in-store operating scenarios for live retail environments.
- Integrated e-invoice and third-party APIs, defining data flow, field mapping, migration logic, and edge cases.
- Delivered POS and website go-live within one month while supporting customer training and launch stabilization.
- Participated end-to-end in large shopping-mall projects from requirements analysis through rollout.
Marketing Manager
Role: Marketing Manager | Scope: group-buying ecommerce, O2O, corporate website, and conversion flow | Format: project-based / parallel delivery
- Built and operated a group-buying ecommerce platform, connecting website content, order flow, and business operations.
- Planned O2O operating strategy and linked online acquisition with offline conversion checkpoints.
- Coordinated website design and development for a listed company, strengthening content presentation and conversion pages.
Market Entry and IT Operations Lead
Scope: local operations, investor coordination, store launch, hiring, customs workflow
- Coordinated investors from China, Hong Kong, and Taiwan for local market-entry opportunities.
- Launched a Taiwanese-style milk tea store that reached USD 10K+ monthly revenue.
- Built local hiring and customs workflows to support on-the-ground execution.
Product Manager / Frontend Developer
Industry: IoT / Ecommerce channels | Scope: product launch, content assets, digital marketing
- Coordinated Kaohsiung hardware and Shenzhen software teams to align specifications and product-development milestones.
- Produced product-introduction videos and launch assets to support campaign performance and conversion.
- Expanded sales channels including Taobao in Shanghai and increased online sales fivefold.
Featured Projects
Trading Platform Operations Optimization
Background
The company operates both MT4/MT5 and an in-house platform, with constant pressure to keep financial operations stable and efficient.
Problem
Transaction fees were high, workflows were fragmented, and support and operations teams were not aligned on the same information.
My Role
Served as PM and technical coordination lead across engineering, finance, operations, support, compliance, and payment partners.
Impact
Optimized crypto settlement and reduced monthly fees by more than USD 10K, lowering overall capital-flow costs for the company.
- Met Australian regulatory requirements
- Faster cross-team incident handling
- 3x growth in organic site traffic
Shopping Mall POS Integration Project
Background
A retail chain needed to complete OMO integration across POS, ecommerce, CRM, membership, and invoice systems in a very short timeline.
Problem
Legacy ERP and CRM migration was complex, while the go-live schedule remained extremely tight.
My Role
Acted as the technical-business bridge, coordinated the development team and third-party API partners, and led a staged rollout strategy: member and POS migration first, ecommerce and API go-live second.
Solution
Completed POS and member migration in the first month, followed by ecommerce and API integration in the next stage, while running SEO execution in parallel.
Impact
Delivered a fast OMO rollout with successful data migration while keeping core keyword rankings competitive.
- POS and website live within 1 month
- Core keywords maintained top-3 rankings
IT Operations and Digital Marketing
Background
Traditional brands needed stronger digital acquisition capability.
Problem
Multi-brand, multilingual SEO operations lacked an integrated growth system.
My Role
Served as the IT Operations and SEO Project Manager, aligning content, technical SEO, CRM, and stakeholder requirements.
Solution
Built SEO governance and integrated Zoho CRM lead-management workflows.
Impact
Maintained rankings across 20+ projects while improving lead quality, CRM visibility, and conversion efficiency.
- Reduced customer-service calls by 10,000 per year through system tools and online ordering flows
- Annual sales volume increased by 40%
IoT Device Development
Background
A traditional manufacturer wanted to launch a smart air purifier and enter digital channels.
Problem
Cross-border hardware/software dependencies from MCU protocol to app release.
My Role
PM leading schedules, specs, and communication between Kaohsiung hardware and Shenzhen software teams.
Solution
Defined prototypes, delivered Android/iOS apps, achieved NCC certification, and executed launch marketing.
Impact
Successfully commercialized the product with strong sales performance and channel expansion.
- NCC certification and marketplace launch
- Integrated product + marketing delivery
Skills
Recruiter-facing PM keywords backed by actual delivery context.
Product Strategy
Used in trading-platform planning, POS rollout sequencing, and product launch decisions.
System Integration
Delivered across POS, CRM, ERP, payment, and e-invoice environments with live operational constraints.
Growth Systems
Applied across 20+ SEO programs, finance-site acquisition work, and CRM-driven conversion tracking.
Cross-functional Delivery
Coordinated 10-15 person delivery scopes across developers, operators, support, finance, and external partners.
Contact
Open to Product Manager, System Integration PM, and Growth Product Manager opportunities.